Bruin Pest Management
Termites

Does insurance cover termite damage in Australia?

Most people find out about the termite exclusion the hard way, after the damage. Termites can cost a lot to repair, and a lot of owners assume their home and contents policy has it covered. Usually it doesn't. Here's how to check your own policy and what protects you instead.

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Bruin's licensed pest team
Live subterranean termites tunnelling through damaged timber in a Brisbane home
On this page
  1. Does home insurance cover termite damage?
  2. Why do insurers exclude termite damage?
  3. Can you insure a house that already has termite damage?
  4. What about a termite treatment warranty?
  5. How much does termite damage cost to repair?
  6. How do you protect yourself when insurance won't?

The short answer

Usually not. Most standard Australian home and contents policies exclude termite damage, seeing it as a preventable maintenance problem. Policies differ, so read the exclusions in your Product Disclosure Statement (PDS) or ask your insurer in writing. Regular inspections and a termite management system are the practical protection.

Does home insurance cover termite damage?

In most cases, no. Standard home and contents policies in Australia commonly list termite damage as an exclusion, or fold it into wording about insects, vermin or gradual damage. Exact wording changes from insurer to insurer and policy to policy, so we can't tell you what yours says. Your PDS can.

The PDS is the document that lists what's covered, what isn't and any conditions. Find the exclusions section and read it slowly. If you can't find a clear answer, email your insurer and ask, so you have the reply in writing.

  • termite or white ant
  • insects or vermin
  • gradual damage or gradual deterioration
  • wear and tear
  • lack of maintenance

Those are the words to search for in your PDS. If any of them sit in the exclusions, termite damage is probably not covered.

Why do insurers exclude termite damage?

Insurance is built for sudden, accidental events like a storm or a fire. Termite damage builds up slowly over months or years, and inspections and barriers can prevent much of it. Many insurers treat that as a maintenance issue that sits with the owner. That's the general reasoning. Individual policies vary.

The result for you is the same. If a termite colony has eaten through a floor or a roof frame, the repair bill may land on you.

Can you insure a house that already has termite damage?

Possibly, but be careful. Insurers ask questions when you apply or renew, and the law expects you to take reasonable care to answer them honestly and accurately. Hiding known damage can put a claim at risk later.

If you're buying, the pre-purchase timber pest report is the place to learn about termite history before you sign. Our knowledgebase article on what a pre-purchase pest inspection includes explains what that report covers.

What about a termite treatment warranty?

A warranty from a termite treatment company is a different thing from insurance. Terms vary between providers, so ask for the warranty in writing and read it before you rely on it.

Where cover for termites might come from
SourceWhat it might coverWhere to check
Home and contents policyUsually excludes termite damageExclusions in your PDS
Termite treatment warrantyDepends on the provider, often re-treatment termsWarranty certificate and conditions
Annual inspectionPays for nothing, finds activity earlyWritten inspection report
Builder or sellerOnly what a contract or law providesContract and a solicitor or conveyancer

When you read a warranty, ask three things. Does it cover treatment only, or repairs too? What must you do to keep it valid, such as annual inspections? And what stops it applying?

How much does termite damage cost to repair?

It depends on how far the termites got. Replacing a skirting board or a section of architrave is one job. Replacing bearers, joists or wall framing is another, and it may need a builder and, in some cases, engineering advice.

Treatment is a separate cost from repairs. Bruin quotes termite work per property after an inspection, so we don't publish a price here. A written quote from a builder for the repairs is the number you need next.

How do you protect yourself when insurance won't?

The practical answer is to stop the damage before it starts. Here's the order we suggest.

  1. Read the exclusions in your PDS and email your insurer if anything is unclear.
  2. Book a termite inspection to AS 3660 at least every twelve months, and keep every report.
  3. Fix leaks, dripping taps and blocked drainage, since termites go where the moisture is.
  4. Keep soil, mulch and garden beds below the slab edge and away from timber.
  5. Ask about a termite management system, either baiting or a treated zone, with ongoing monitoring.
  6. Get any warranty in writing and diarise the inspection dates it needs.

Sources and further reading

  1. MoneySmart: home insurance guide
  2. Insurance Council of Australia
  3. Australian Financial Complaints Authority
  4. QBCC: termite information for Queensland homeowners
  5. Standards Australia: AS 3660 termite management

General information for South East Queensland conditions. Every property is different; a licensed inspection is the only way to know what is going on in yours.

Common questions

Questions people also ask

Is termite damage ever covered by insurance?

Rarely, and only if your policy says so. Most standard home and contents policies exclude it. Some insurers may offer limited cover or an add-on, but that's the exception. Read the exclusions and any optional extras in your PDS, or ask your insurer to confirm in writing whether termite damage is covered.

Where do I find the termite exclusion in my policy?

Look in the Product Disclosure Statement, usually in the section headed exclusions or what we don't cover. Search the document for termite, white ant, insects, vermin and gradual damage. If the wording is vague, ask your insurer to explain it in an email, and save the reply with your policy papers.

Does a termite treatment warranty pay for repairs?

That depends entirely on the provider and the terms. Some warranties cover re-treatment if termites return, and some cover more. Many need you to keep up regular inspections. Ask for the terms in writing before you decide, and check whether repairs to damaged timber are included or excluded.

What if I disagree with my insurer's decision?

Start with your insurer's internal dispute process, which the PDS or claim letter explains. If you're still unhappy, you can take the complaint to the Australian Financial Complaints Authority (AFCA), a free, independent service. MoneySmart also has plain guides on home insurance and making a claim.

Should I check for termites before buying a house?

Yes. A pre-purchase timber pest inspection to AS 4349.3 tells you about activity, damage and conditions that attract termites before you commit. Since insurance is unlikely to pay for termite damage later, knowing what you're buying matters. Bruin does the timber pest side, and a building inspector covers the structure.

Does a yearly inspection reduce my risk?

Yes, it does. An inspection won't stop termites, but it finds them early, when the repair is small and treatment is simpler. It also gives you dated reports for your records. Brisbane's warm, humid climate keeps termites active for much of the year, so a twelve-month gap is the most we'd suggest.

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